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한국어
  • 한국어
  • ENGLISH
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    강좌소개

    Orientation

    Course Description


    • This course provides students with a customer-oriented approach to marketing in special interest tourism (SIT).
    • The development of this course was initiated based on the MOOC collaboration between the two Thailand universities (Mae Fau Luang University and Dusit Thani College) and Jeju National University to accommodate a learning need of students who look for open educational resources in the area of SIT.
    • This course is taught in English and provides English and Korean subtitles for convenience and better understanding.
      Students can use either Korean or English in class discussion and inquiries.
    • 관광산업에서 요구되어지는 고객 관점의 마케팅과 관련된 전반적인 개념과 전략들을 알기 쉽게 전달하며 이러한 이론적인 내용들을 성공적으로 적용한 special interest tourism (특별관심관광)의 사례를
      소개합니다.

    Course Contents Order

    강의계획서
    no. Week Title Project
    1

    Introduction to Marketing

    1. Marketing Defined 학습자료, 퀴즈
    2. The Evolution of Marketing Concepts
    2

    Characteristics of Services

    1. Marketing Hospitality and Travel Services 학습자료, 퀴즈
    2. Unique characteristics of SIT
    3

    Marketing System and Customer Behaivor I

    1. Systematic approach to hospitality and travel marketing 학습자료, 퀴즈
    2. Influential Factors on Traveler Behaviors
    4 Customer Behavior II 1. Examples of influential factors on SIT travelers’ behaviors 학습자료, 퀴즈, 과제
    2. Theoretical approaches to decision making processes
    5 Customer Behavior III & Marketing Opportunities I 1. Application of theories to SIT 학습자료, 퀴즈
    2. Analyzing Marketing Opportunities
    6 Marketing Opportunities II & Makreting Research I 1. Case studies on successful situation analyses in SIT 학습자료, 퀴즈
    2. Marketing research
    7 Marketing research II 1. Qualitative research tools 학습자료, 퀴즈, 토론, 과제
    2. Quantitative resarch tools
    8 Marketing Research III & Market Segmentation 1. Successful example of marketing research in SIT: A mixed methods approach 학습자료, 퀴즈
    2. Market segmentation
    9 Positioning and Brand I 1. Target market and positioning: Successful examples of positioning in SIT 학습자료, 퀴즈, 토론, 과제
    2. Brand elements & Image: Examples of successful image development in SIT
    10 Brand II & Marketing Mix I (Product / Partnerships) 1. Brand Personality: Examples of successful brand personality development in SIT 학습자료, 퀴즈, 토론
    2. Product and partnerships
    11 Marketing Mix II (product / people) 1. Product life cycle: Breaking free from PLC 학습자료, 퀴즈
    2. Services and quality: Service quality measurement in SIT
    12 Marketing Mix III (communication mix) 1. The communication mix: Examples of communication mix in SIT 학습자료, 퀴즈
    2. Advertising message strategies: Successful advertising messages in SIT
    13 Marketing Mix IV (Price & / Dsitribution Channel) 1. Price – revenue management: Practice of revenue management in SIT 학습자료, 토론, 토론
    2. Channels of Distribution
    14 Marketin Mix V (Digital marketing / Surmary) 1. Digital Marketing in SIT 학습자료, 퀴즈
    2. Summary of marketing mixes
    15 SIT Marketing Management 1. Supply and demand issues in SIT 학습자료, 퀴즈
    2. Attractiveness and competitiveness in SIT

    Team introduction

    Instructor Introduction

    Dr. OunJoung Park, 박운정 교수

    • Affiliation:  Associate Professor, Tourism Management, Jeju National University
      소속: 제주대학교 경상대학 관광경영학과 부교수
    • Education: PhD, Department of Hospitality and Tourism Management, Purdue University
      최종학위: 호텔경영박사, 미국 퍼듀대학
    • Teaching Area: Tourism Marketing, Consumer Behavior in Tourism , Strategic Branding in Tourism
      주요 강의 분야: 관광마케팅, 관광자 행동, 관광브랜딩
    Email: elearning@jejunu.ac.kr, ounj.park@gmail.com

    Evaluation / Completion Criteria

    이수/평가정보
    과제명 퀴즈 토론 과제 중간고사 기말고사
    반영비율 10% 10% 20% 30% 30%
    ※ 총 60% 이상 점수 획득 시, 이수증을 발급받을 수 있습니다.
    • Quiz (10%), discussion (10%), assignment (20%)
      퀴즈(10%), 토론(10%), 과제(20%)
    • Midterm exam (30%), final exam (30%)
      중간고사(30%), 기말고사(30%)
    미리보기

    분야 사회 (경영 · 경제)

    난이도 교양

    운영기관 제주대학교

    이수증 미발급

    주차 15 주

    학습인정시간 15시간 00분 (06시간 38분)

    수강신청기간 21.03.02 ~ 21.03.31

    강좌운영기간 21.03.02 ~ 21.06.21

    전화번호 064-754-2329

    자막언어 -

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